FAQ's
Renting - made simple
You can book a viewing online or contact our team directly.
We’ll need proof of ID, proof of income, and references from your employer and previous landlord.
The deposit amount is listed on each property and is usually due before you move in.
We check your credit history, employment, income, and previous landlord references.
Most applications are processed within a few days, depending on how quickly references are returned.
This depends on the landlord and property—please check the listing or ask our team.
View our Letts-Stay Pet Policy V220426
Some properties include bills; others do not. Details are listed on the property page.
Urgent repairs should be reported by phone; all other issues can be logged online via our maintenance page.
Contact us as soon as possible—terms will depend on your agreement and notice period.
After a final inspection, your deposit will be returned minus any agreed deductions.
