Compliance Information

We’re members of leading industry bodies to ensure best practice in everything we do.

National Residential Landlord’s Association (Membership Number 3151427)

The National Residential Landlords Association (NRLA) is the UK’s largest membership organisation for private residential landlords in England and Wales, supporting and representing over 100,000 members. Created by landlords, for landlords, it offers investors everything they need to run a successful and compliant lettings business, whether they are full-time property professionals running large portfolios or accidental landlords with a single let.

View their website for more information

The Property Redress Scheme (Registration Number: PRS039764)

Being a member of The Property Ombudsman means that we have the following in place to protect you as a tenant or landlord:

  • A complaints process
  • Professional indemnity insurance (we are covered for £1m per claim)
  • Client Money Protection insurance

Click here to download our certificate

View their website for more information

Money Shield Client Money Protection Scheme (Reference number 73207326)

Money Shield is a Government approved Client Money Protection (CMP) scheme enabling lettings and estate agents to reassure tenants, landlords, buyers and vendors that their money is safe.

Click here to download our certificate

View their website for more information

Information Commissioner’s Office

The UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals. We take the protection of personal data very seriously and as such, are registered with the ICO as a “data controller”.

View their website for more information

The Lettings Partnership

As a TLP Assured agency, our client money controls have been independently audited and verified by The Letting Partnership, confirming we meet recognised standards of governance and financial transparency. You can verify our status at www.TLPComply.com/agent 

© Letts-Stay Ltd – All Rights Reserved 2026. LTD Company Number: 12307074  |  Privacy Policy | Compliance InformationSite by DESIGN2B